CANCELLATION POLICY

1. If you wish to cancel your event booking then please email info@21c-learning.com at the earliest possible time and provide your booking reference or invoice number.
2. An alternative attendee may attend subject to a $50USD administration charge. Please email info@21c-learning.com with your booking reference or invoice number and the full details of the changes to be made.
3. The following refund policy will strictly apply in relation to any cancellations of event places or hotels
   • More than 60 calendar days prior to the first day of the event a 100% refund will be due less a US$50 administration fee.
   • Between 30 calendar days and 59 days prior to the event a 50% refund will be due less a US$50 administration fee.
   • Between 15 calendar days and 29 days prior to the event a 25% refund will be due less a US$50 administration fee
   • 14 calendar days or less prior to event no refund will be due under any circumstances
4. All refunds are exclusive of the 4% registration charge.

Registration Cancellation

If an attendee wishes to change from one event or course to another this is permissible at any time prior to the start of the event or course subject to availability. This will incur a $50USD admin fee.
If hotel bookings are included, these cannot be changed and are subject to the standard cancellation fees.