Challenging conversations are inevitable. But how do you stay true to your best self when the pressure is on? This session will equip you with practical strategies for maintaining your authenticity and composure during difficult interactions. We’ll explore how to balance assertiveness with empathy, ensuring that your voice is heard without compromising your values—or your cool. Join me for a candid, interactive session that will leave you empowered, resilient, and ready to shine, even in the most heated professional encounters.